Information we may collect

When you submit an inquiry, we may collect details you provide such as your name, contact information, preferred date, group size, and any message notes you include. We may also receive technical information about your visit (such as basic device and browser details) to keep the site functioning properly.

How we use your information

  • To respond to your request: confirming next steps and helping coordinate your experience.
  • To communicate with you: sharing guidance related to your inquiry and practical planning details.
  • To improve service: understanding what guests need so we can respond more clearly.

Email updates

If you check the box to receive email updates, we’ll use your email to send notifications related to your request. You can update your preferences by contacting support.

Sharing information

We may share the information necessary to fulfill your request with relevant partners involved in providing the experience. We don’t sell your personal information.

Data retention

We keep inquiry-related information only as long as needed to handle requests and support guests, and to meet legal or operational requirements.

Your choices

You may request access to your information, ask for corrections, or ask about deletion where applicable. For help, contact support and include your request details.

Questions about privacy?

We’ll help you understand how your information is used.

Go to support Back to home